Specialties

Physiotherapy

Remote secretarial support for physiotherapy

In physiotherapy, results depend on continuity. Every missed session is lost for the patient and for the calendar. We track packages, confirmations and make-up sessions so treatment runs its full course.

Life in the practice

  1. Missed sessions and drop-outs

    Patients improve, disappear mid-treatment and the package is left half-used.

  2. Untracked packages

    How many sessions are left, which were paid, which need a make-up.

  3. A calendar full of recurring slots

    Fixed weekly slots that any change throws off.

What we take on

The patient journey

  1. First contact

    Guidance on assessment and packages.

  2. Assessment

  3. Session package

    Recurring schedule and payment.

  4. Sessions

    Confirmations and make-ups.

  5. Reassessment

    Renewal or discharge.

I have been using the online secretary service and have nothing to complain about! Messages are personalised and my clients are happy. I trust and recommend it!
Barbara FahurPhysiotherapy and Osteopathy

Frequently asked questions

Do you track session packages?

Yes: sessions completed, remaining, payments and make-ups.

What happens when a patient misses a session?

We get in touch, reschedule and log the absence in the report.

Do you work with self-employed physiotherapists?

Yes, both self-employed professionals and physiotherapy clinics.

Related specialties

  • Orthopaedics

    Imaging, surgery and reimbursement: an operation with many steps and many documents.

  • Paediatrics

    Anxious parents, perceived emergencies and an always-full calendar: warm, well-guided care.

  • Dermatology

    High demand from Instagram and aesthetic procedures: leads that need to become appointments.

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Start with the free assessment: in one conversation you find out where you are losing patients and how we fix it.

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Team: Monday to Friday, 8 am to 6 pm · Automation: 24 hours