Plastic surgery
High-value leads, pre- and post-op care and fees: every contact counts.
Specialties
Dermatology
Remote secretarial support for dermatology
Dermatology receives many contacts through social media, especially for aesthetic procedures. Replying fast, guiding well and following up each enquiry makes the difference between a message and a patient.
Life in the practice
Volume from Instagram
Lots of questions about prices and procedures, at any hour.
Aesthetic leads to convert
Prospects who need guidance and follow-up to book.
Medical and aesthetic in one calendar
Appointments, procedures and follow-ups of different lengths.
What we take on
Patient care and secretarial support
Replying to social media contacts, guiding and booking.
WhatsApp automation
Confirmations and reminders for procedures and follow-ups.
Marketing for healthcare professionals
CFM-compliant online presence and content.
Administration and finance
A lead spreadsheet to track conversion.
The patient journey
Social media contact
A question about a procedure or price.
Guidance
Information and booking the assessment.
Appointment
Procedure
Scheduling and preparation.
Follow-up
Review and next sessions.
Frequently asked questions
Do you reply to Instagram messages?
Yes, on the channels you give us access to, to the same standard as WhatsApp.
Do you share procedure prices?
We follow exactly your guidance on what can be shared before the appointment.
How do I know how many contacts became appointments?
The lead spreadsheet and reports show contacts, bookings and pending items.
Related specialties
Paediatrics
Anxious parents, perceived emergencies and an always-full calendar: warm, well-guided care.
Gynaecology and obstetrics
Frequent return visits, tests and the prenatal calendar organised with care.
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Team: Monday to Friday, 8 am to 6 pm · Automation: 24 hours