Dermatology
High demand from Instagram and aesthetic procedures: leads that need to become appointments.
Specialties
Plastic surgery
Remote secretarial support for plastic surgery
In plastic surgery, patients research, compare and take their time to decide. A quote without follow-up is a surgery that never happens. We follow every lead, every quote and every step before and after surgery.
Life in the practice
Leads going cold
Enquiries from social media that do not get a timely reply.
Quotes without follow-up
Patients who received a price and were never contacted again.
Demanding pre- and post-op care
Tests, instructions, hospital and follow-ups with many details.
High fees
Payments and transfers that need tight control.
What we take on
Patient care and secretarial support
Fast replies to leads, sending quotes and following up until the decision.
Surgery coordination
Hospital, team, preparation and post-op care followed up.
Administration and finance
Fee tracking and a lead spreadsheet covering every opportunity.
Marketing for healthcare professionals
Online presence that complies with CFM rules.
The patient journey
Lead
Contact from social media or the website.
Consultation
Quote
Sent and followed up until the decision.
Pre-op
Tests, instructions and hospital.
Surgery
Team and admission aligned.
Post-op
Follow-ups and guidance.
Frequently asked questions
Do you follow up on quotes?
Yes. Every quote sent is followed up and logged in the lead spreadsheet.
Do you reply to contacts from Instagram?
Yes, on whichever channels you give us access to, to the same standard as WhatsApp.
Do you publish surgery results?
No. We follow CFM rules, which restrict that kind of content.
Related specialties
Orthopaedics
Imaging, surgery and reimbursement: an operation with many steps and many documents.
Urology
Appointments, tests and a surgical journey through health plans and authorisations: we follow every step.
A patient is waiting for a reply right now.
Start with the free assessment: in one conversation you find out where you are losing patients and how we fix it.
Team: Monday to Friday, 8 am to 6 pm · Automation: 24 hours