Patient care and secretarial support
A team that replies, runs the calendar and follows each patient from first contact to return visit.
- WhatsApp management
- Bookings and confirmations
- Follow-up and aftercare
- Lead follow-up
All services
Services
Marketing for healthcare professionals
Being found is where the patient journey begins. We take care of the practice’s website, search presence and social media — always within CFM Resolution No. 2,336/2023 — and connect that visibility to patient care, so every contact it generates is well received.
Coming soon
Who it is for
Professionals who want new patients to find them without risking the ethical compliance of their communication.
What it solves
Low visibility
Patients search online and cannot find the practice.
Fear of breaking the rules
Doubts about what can and cannot be published under CFM rules.
Contacts that get lost
Promotion generates messages nobody has time to answer.
What is included
Presence
- Practice website
- Search profile and presence
Social media
- Content planning
- CFM-compliant posts
Connected to patient care
- Generated contacts routed to patient care
- Tracked in the lead spreadsheet
Visibility that ends with a well-cared-for patient.
How we start
First conversation
We learn how the practice runs, the volume of contacts and what currently goes without follow-up.
Online presence review
We review your website, search and social presence, and what can be communicated in your specialty.
Proposal and agreement
We agree the scope together and formalise it with a service agreement, with no employment ties.
Supported start
During the first weeks we fine-tune whatever is needed, and you receive the first reports.
Frequently asked questions
Does the communication follow CFM rules?
Yes. All work follows CFM Resolution No. 2,336/2023, which regulates medical advertising.
Do you also handle the contacts that come in?
If you also hire our patient care service, yes: promotion and replies are connected.
Do you work with professions other than medicine?
Yes. We follow the rules of each profession’s council.
Other services
Surgery coordination
Health plan, hospital, team and patient: the whole surgical journey organised and followed up.
- Health plan authorisation
- Hospital booking
- Reimbursement estimates and follow-up
- Fees and post-surgery care
Administration and finance
Reports, payment tracking, invoicing and collections: visibility over what is happening in your practice.
- Daily, weekly and monthly reports
- Payment tracking
- Invoicing and collections
- Unfinished treatment plans
WhatsApp automation
Confirmations, reminders and message templates set up and monitored by our team.
- Set up by our team
- Message templates
- Automatic confirmations and reminders
- Ongoing monitoring
Coming soon Front desk at the practice
Our team also welcomes your patients, even from a distance: check-in, waiting room and remote reception.
- Check-in via WhatsApp or kiosk
- Waiting-room screen
- Remote reception by video
Coming soon
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This service is being prepared. Leave your details and we will let you know as soon as it is available.
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