Specialties

Psychiatry

Remote secretarial support for psychiatry

In psychiatry, trust and continuity are part of the care. Patients need a welcoming, discreet and consistent point of contact — and the doctor needs a return-visit schedule that never slips.

Life in the practice

  1. Return visits that cannot slip

    Periodic follow-ups that depend on remembering each patient.

  2. Heightened confidentiality

    Discreet messages and data handled with extra care.

  3. Prescription renewals

    Requests arriving at any time that must be organised according to the doctor’s guidance.

What we take on

The patient journey

  1. First contact

    A discreet welcome.

  2. First appointment

  3. Periodic return visits

    Scheduled well in advance.

  4. Renewals

    Requests handled according to the doctor’s guidance.

  5. Continuity

    Reaching out when a return visit is overdue.

Now that I work with you, revenue has gone up a lot and it keeps rising. Conversion used to be really weak!
Dr. Vitor GuerraPsychiatrist

Frequently asked questions

How do you handle confidentiality?

Messages are discreet, access is limited to the team on your account and data handling follows the LGPD.

Does the team give clinical advice?

No. The team handles scheduling and communication; any clinical guidance comes from the doctor.

How are prescription renewal requests handled?

We log and organise requests following exactly the process the doctor defines.

Related specialties

  • Paediatrics

    Anxious parents, perceived emergencies and an always-full calendar: warm, well-guided care.

  • Dermatology

    High demand from Instagram and aesthetic procedures: leads that need to become appointments.

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Team: Monday to Friday, 8 am to 6 pm · Automation: 24 hours