Specialties

Orthopaedics

Remote secretarial support for orthopaedics

In orthopaedics, diagnosis goes through imaging and many cases end in surgery. Each step involves documents, authorisations and deadlines that we follow closely.

Life in the practice

  1. Imaging

    Requests, bookings and reports that need to arrive before the follow-up.

  2. Surgery and implants

    Authorisations involving hospital, team and implant approval.

  3. Reimbursement

    Estimates and follow-up that patients cannot handle alone.

What we take on

The patient journey

  1. First contact

    Guidance and booking.

  2. Appointment

  3. Imaging

    Booking and reports.

  4. Authorisation

    Plan, implants or reimbursement estimate.

  5. Surgery

    Hospital and team aligned.

  6. Rehabilitation

    Follow-ups and referrals.

Frequently asked questions

Do you follow implant authorisation?

We follow surgery authorisation with the plan, including the documents requested.

What about booking imaging?

We organise requests and book the follow-up once reports are available.

Do you handle reimbursement patients?

Yes: reimbursement estimate and follow-up to the end of the process.

Related specialties

  • Physiotherapy

    Session packages, attendance and make-up sessions: a recurring calendar that needs constant follow-up.

  • Plastic surgery

    High-value leads, pre- and post-op care and fees: every contact counts.

  • Urology

    Appointments, tests and a surgical journey through health plans and authorisations: we follow every step.

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Team: Monday to Friday, 8 am to 6 pm · Automation: 24 hours