Gynaecology and obstetrics
Frequent return visits, tests and the prenatal calendar organised with care.
Specialties
Urology
Remote secretarial support for urology
In urology, many patients end up in surgery. Between the appointment and the operating room there are authorisations, reimbursements, the hospital and the team to align — and a patient who needs to feel guided.
Life in the practice
A long surgical journey
From recommendation to surgery, weeks of steps that must not be lost.
Health plans and authorisations
Each plan has its own requirements, deadlines and documents.
Tests before and after
Requests, results and return visits that must be scheduled in the right order.
Discretion
Sensitive topics call for careful, discreet messages.
What we take on
Surgery coordination
Authorisation, reimbursement estimates, hospital, anaesthetist and fees followed through to post-op.
Patient care and secretarial support
Appointment and return-visit scheduling, with discreet, well-guided messages.
Administration and finance
Fee tracking and reports on surgeries in progress.
The patient journey
First contact
Welcome and understanding the need.
Appointment
Tests
Scheduling and tracking results.
Authorisation
Health plan, reimbursement estimate or private quote.
Surgery
Hospital, team, admission letter and preparation.
Post-op
Guidance and follow-up visits.
Suze and her team are great, and they solved my surgery scheduling problems!
UrologistFrequently asked questions
Do you follow urology surgery authorisation with health plans?
Yes. We check authorisation, gather the documents and follow up until the plan replies.
What about reimbursement patients?
We request the reimbursement estimate and follow the process with the patient.
How is patient privacy handled?
Messages are discreet and data is used only for patient care, in line with the LGPD.
Related specialties
Orthopaedics
Imaging, surgery and reimbursement: an operation with many steps and many documents.
Plastic surgery
High-value leads, pre- and post-op care and fees: every contact counts.
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