Gynaecology and obstetrics
Frequent return visits, tests and the prenatal calendar organised with care.
Specialties
Paediatrics
Remote secretarial support for paediatrics
In paediatrics, it is the parents who contact the practice — often worried. Warm service that guides clearly and organises the calendar reassures families and protects the doctor’s time.
Life in the practice
Worried parents
Messages at any hour, with a sense that everything is urgent.
A saturated calendar
Well-child visits, routine appointments and squeeze-ins competing for the same slots.
Clear guidance
Parents need to know when to go to the emergency room — without the front desk doing clinical triage.
What we take on
Patient care and secretarial support
Warm contact with parents and organising routine visits and squeeze-ins.
WhatsApp automation
Reminders for developmental check-ups.
Administration and finance
Volume reports to decide on extra hours.
The patient journey
Parents’ contact
Welcome and guidance on the right channels.
Booking
Routine or squeeze-in, per the doctor’s rules.
Appointment
After-visit guidance
Sending whatever the doctor specifies.
Next check-up
Check-up reminder.
Frequently asked questions
Does the team triage emergencies?
No. The team points parents to the emergency channels the doctor defines, without giving clinical advice.
How are squeeze-ins handled?
Following the rules you set: reserved slots, criteria and daily limits.
Do you send well-child visit reminders?
Yes, with reminders for follow-up check-ups.
Related specialties
Dermatology
High demand from Instagram and aesthetic procedures: leads that need to become appointments.
Physiotherapy
Session packages, attendance and make-up sessions: a recurring calendar that needs constant follow-up.
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Team: Monday to Friday, 8 am to 6 pm · Automation: 24 hours